DelexAll citiesCoverage across Saudi cities
Company profile
Logistics that stays clear as your business grows
Delex brings delivery, fulfillment, cash collection, returns, and merchant integrations into one accountable operating relationship.
From 24 hoursRiyadh delivery starts within 24 hours
CODCash on delivery support
APIPlatform integrations
Who we are
Built to make merchant logistics feel simpler
Delex is a Saudi logistics company coordinating delivery, fulfillment, collection, returns, and integrations for merchants through one clear operating relationship.
Our vision
Be the preferred logistics choice for merchants in Saudi Arabia by connecting useful services through one dependable experience.
Our mission
Make integrated logistics easier and more effective for businesses of different sizes.
Our values
Ownership, continual improvement, clarity, and genuine care for the merchant and customer experience.
What we operate
A connected logistics service for Saudi merchants
Delivery, fulfillment, cash collection, returns, storage, and merchant integrations in one operating relationship.
Last-mile delivery
Planned pickup, dispatch, tracking, and proof of delivery.
Fulfillment
Storage, preparation, packing, and handoff under one operating flow.
COD and returns
Cash collection and returns handling with clear operational follow-up.
Merchant integrations
Connected workflows for Salla, Zid, Shopify, and API operations.
The order journey
From the first order signal to the final handoff
A visible operating journey keeps the merchant informed while Delex coordinates each physical and digital handoff.
Connect your store and operating model
We define order type, cities, operating windows, and the collection or return model you need.
Start dispatching and tracking daily
Your team starts dispatching while you monitor statuses, throughput, and exceptions from a clearer view.
Review performance and improve service
We review delivery rates, completion times, and returns to drive ongoing operational improvements.
Connected operations
Technology that supports the work instead of complicating it
Delex connects order sources, operating updates, tracking, and reporting so teams can work from consistent information throughout the order journey.
Commerce integrations
Connected workflows for Salla, Zid, Shopify, and approved API integrations.
Order visibility
Tracking and status updates that help teams follow orders and respond to exceptions.
Operational reporting
Structured operating evidence for delivery, collection, returns, and service follow-up.
Saudi operations
Coverage shaped around real merchant demand
The map reflects the Saudi coverage network approved for public display.
Clients and partners
Brands that rely on Delex for operations
A selection of approved clients and partners.
Our team
The people accountable for delivery
Meet the approved leadership and specialists building clearer logistics operations for Saudi merchants.
Eng. Sulaiman Altoyan
CEO
Sulaiman leads the overall direction of Delex, bringing prior Saudi Aramco experience across engineering and project planning into merchant growth, capital deployment, and scaling a dependable last-mile network from Riyadh into additional Saudi cities.
Eng. Alwaleed Altoyan
COO
As COO of Delex, Alwaleed runs the operational engine behind the business, overseeing field execution, fleet coordination, and the service-level discipline needed to keep same-day delivery reliable at scale.
Dr. Mohammed Altoyan
CTO
Mohammed leads technology across Delex and brings founder-level product-building experience from ShiftEZ.ai into internal workflows, merchant integrations, tracking, and the reporting layer used to monitor operational performance.
What merchants can expect
Practical service, shaped around the operation
The best logistics relationship is not only fast. It is accurate, visible, adaptable, and supported by people who understand the merchant workflow.
Accuracy
Clear timing, ownership, and operating records reduce avoidable uncertainty.
Fit for the workflow
The service path is aligned with the merchant model instead of forcing every operation into one template.
Useful visibility
Tracking and reporting help teams understand what is happening and what needs attention.
Continuous improvement
Exceptions and feedback are used to improve the next cycle, not merely close the current one.
Start a conversation
Build the right logistics flow for your store
Tell us how your operation works today and we will identify the right delivery, fulfillment, and integration path.